Networking & Business Phones
A network you never think about. Phones that just ring.
We design, install, and look after the firewalls, Wi-Fi, and phone systems your business depends on, from the front office to the back of the shop.
Networking
Built right the first time, and documented.
Slow Wi-Fi, dropped connections, and a closet full of unlabeled cables usually come from a network that grew one piece at a time. We plan it as a whole, install it cleanly, and write down how it works.
Firewalls
SonicWall firewalls configured, monitored, and updated.
Wi-Fi
Coverage planned for your actual building: offices, warehouses, exam rooms, and shop floors.
Switches and cabling
Organized, labeled, and sized for growth.
Network separation
Guest Wi-Fi, office systems, cameras, and shop machines each on their own segment, so a problem in one stays there.
Remote access
Secure VPN connections for staff who work from home or on the road.
Internet provider coordination
We deal with the ISP so you don't spend an afternoon on hold.
Business phones · Thirdlane
Thirdlane cloud phones, set up and supported by people who know your business.
Thirdlane is a cloud phone system that gives your team one business number on a desk phone, a computer, or a mobile app. Calls follow your staff wherever they work, and we handle the setup, the number transfer, and the support.
Desk phones, softphones, and a mobile app on one system
Auto attendants, call queues, and after-hours routing
Voicemail to email
Call recording and reporting where you need it
Number porting from your current carrier, scheduled to avoid downtime
When the phones and the network come from the same team, nobody points fingers.
Call quality depends on the network underneath it. Because we manage both, we fix the problem rather than arguing about whose problem it is.
Common questions
Can we keep our phone numbers?
Yes. We port your existing numbers to the new system.
What happens if our internet goes down?
Calls can be routed automatically to mobile phones or another location, so customers still reach you.
Do you install on site?
Yes. Network and phone installations are done on site across Northeast Ohio.
Is this a monthly service or a project?
Usually both. The install is quoted as a project, and ongoing support is part of managed IT.
Stop thinking about IT.
Get a free assessment. You'll walk away with a written report and a plain-English roadmap, whether or not you hire us.